Ticket Information

PRICE STATED IS FOR ONE PERSON PER SESSION
* Early Bird Period: 2nd January - 15th January 2017 * Pregnant women, those with medical conditions and visitors under 4 feet are not allowed to ride the hot air balloon.

DISCLAIMER

GENERAL ADMISSION (ENTRANCE TICKET ONLY)

  • Children below 6 years old can enter free of charge, provided they are accompanied by one adult (One Adult Per Child).
  • Re-entry is only valid for the date stated on the ticket only.

MYBALLOONCLUB

  • Children 3 and below can enter free of charge.
  • Children (4 - 12 years old) price at RM250.
  • Pregnant women are not allowed on any hot air balloon rides.
  • Passengers below 4 feet are not allowed on any hot air balloon rides.

TICKET PURCHASE FAQ

How to Purchase the Tickets?

Visit our website http://www.myballoonfiesta.com and click on the Purchase Ticket button.

What if I am Unable to Click on the Next Button?

You must fill up the form completely. Please complete the form and click Pay again.

What if I am Unable to Make an Online Transaction? Can I Bank in to Your Account via CDM?

Currently we only support online transaction only. However, you can buy the tickets over-the-counter at selected myNews.com outlet. 

Why am I Not Receiving Any Confirmation Email? 

Please ensure that you entered the correct email address.

  • YES - Go to the next step
  • NO - If the user accidentally set the wrong email, please call +6 03 - 2011 1204 - TouchPoint International
  • Check your Junk/Spam/Promotion mail for the receipt and QR Code ticket. 
  • YES (Found the email) – End Here
  • NO – Go to the next step. If you receive only one of them either receipt or QR Code, please call +6 03 - 2011 1204 - TouchPoint International
  • If there is no email, please type keyword “MyBalloonFiesta” in your email search box.
  • YES (Found the email) – End Here
  • NO – Go to the next step.
  • If there is still no related email, contact us at +6 03-2011 1204 (TouchPoint International)

How can I redeem the ticket?

For ticket redemption, we need your QR code to prove that you bought the ticket online in order to give you your physical ticket. Please bring your QR Code during the event date. You can either print it or save on your smartphone and bring it together with you to the Redemption Counter on-site.